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Operations and Supply Chain Management

Enhancing Competitiveness and Customer Value


Stanley E. Fawcett
University of Applied Sciences Upper Austria
Lisa Ellram
Miami University
Brian Fugate
University of Arkansas
Vijay Kannan
Utah State University
Ednilson Bernardes
West Virginia University


Amydee M. Fawcett, PhD
Kaden Comadena
Course Designer
Rachel Cottrell
Illustrations Designer


Brad Gessell
Software Engineer
David Hanks
Software Engineer
Tommy Groshong
Software Engineer


Lyndsie Albrecht
Editorial Assistant
Kjanela Fawcett
Content Editor
Nick Bahr
Content Editor
Teri Brandenburg, PhD
Curriculum Director
Edition 1
(rev. 2980)

Operations and Supply Chain Managemet is all about turning inputs into more highly valued outputs, or in other words, OSCM is all about creating value. This textbook teaches you how to handle that transformation process so you'll be able to create value within your organization.

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