- Chapter 1: Introduction to Supply Chain Management
- 1.1 Learning Objectives
- 1.2 Introduction
- 1.3 Modern Operations Management: A Brief History
- 1.4 The Big Picture: Operations is a Transformation Process
- 1.5 Supply Chain Management
- 1.6 Service Operations
- 1.7 Tools: Environmental Scanning
- 1.8 Conclusion
- 1.9 End-of-Topic Case: SCM—Fad or Strategic Imperative?
- 1.10 Discussion & Practice
- 1.11 End-of-Topic Knowledge CheckThis is the current section.
1.11 End-of-Topic Knowledge Check
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