- Topic 7: DMAIC—Define
- 7.1 Learning Objectives
- 7.2 Introduction
- 7.3 Defining Your Project: The Big Picture
- 7.4 Activities of the Define Phase
- 7.5 Define Tollgate Review
- 7.6 Tools: Identifying the Customer—The SIPOC
- 7.7 Tools: Identifying Needs—Voice of the Customer
- 7.8 Conclusion
- 7.9 End-of-Topic Case: Pursuing Further Healthcare Improvements
- 7.10 Discussion and Practice
- 7.11 End-of-Topic Knowledge CheckThis is the current section.
7.11 End-of-Topic Knowledge Check
Take the following Knowledge Check.
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