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Consumer Behavior - DEMO
Topic 5
Title Page
Topic 1: Consumer Behavior: Introduction, History, & Present
Topic 2: The Cognitive Consumer: Perception, Learning, & Memory
Topic 3: The Cognitive Consumer: Motivation, Needs, & Attitudes
Topic 4: The Cognitive Consumer: Emotions & Personality
Topic 5: Customer Personas and the VALS Framework
Topic 6: Psychology of Persuasion: Six Principles of Influence
Topic 7: The Social Consumer: Group Influences, Families, Subcultures, and Cultural Influences
Topic 8: The Crisis Consumer: Disasters, Elections, Recessions, Global Events
Topic 9: The Marketing Mix 8 Ps
Topic 10: Unique Value Proposition
Topic 11: The Customer Journey
Topic 12: The Future of Consumer Behavior in the Digital Age: Trends and Ethics
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Topic 5: Customer Personas and the VALS Framework
5.1 Introduction
5.2 VALS Framework Part 1
5.3 VALS Framework Part 2
This is the current section.
5.4 Customer Persona Benefits and Best Practices
5.5 Customer Persona Elements & Templates
5.6 Summary
5.7 Topic 5 Bibliography
5.8 Quick Check
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