Sharpen the Competitive Angle: The Art of Repositioning

Sometimes, the product isn’t the problem. The positioning is. And sometimes . . . well, it’s both.

Even great ideas need sharpening. Good products become great when they find the right competitive space—one that connects emotionally with customers, solves a problem they care about, and dominates a usage situation competitors haven’t mastered. That’s the goal of the pivot.

Take Coca-Cola. Before it became the best-selling carbonated beverage in the world, it was marketed as a patent medicine claiming to cure everything from headaches to indigestion to impotence. Somewhere along the way, the positioning got a makeover (thankfully).

Take Ralph Lauren, who was born Ralph Lifshitz. He didn’t just change his name—he repositioned it. The brand Ralph Lauren became synonymous with classic American fashion, elevated lifestyle, and aspirational style. It was a pivot, not just in design but in the story it told.

Pivot to a better business by sharpening the competitive angle.

By sharpening a competitive angle we mean (1) improving the design of a product or service to make it more unique or different, (2) creating a stronger personal connection through product messaging and/or promotions, and (3) adding features or benefits that are important to customers, but that competitors might not provide. There are five questions to ask when sharpening a competitive angle. These are not yes/no questions. Honest answers to these questions may require some reflection and customer feedback.

  1. Need to Believe: Which significant pain point does the product address that is personally relevant to the target audience?

  2. Reason to Believe: How effective is the demonstration of the product’s problem-solving benefits in capturing the imagination of the target audience?

  3. Dominate Situations: Which usage or buying situations does the product dominate in a way that delivers superior value?

  4. Quantifiable Support: What are the relevant facts and figures that are used to support or enhance product claims?

  5. Unique Product Claim: How is the product distinctly different, better at solving problems, and more memorable than its closest competitor?

JetLev: Pivoting from Utility to Pure Entertainment

Raymond Li first dreamed up the JetLev—a water-propelled jetpack—in the early 2000s. The concept? Strap into a backpack, connect to a floating pump, and blast above the water using powerful water jets.

It was an engineering breakthrough. Li filed his patent in 2005, envisioning search-and-rescue missions, bridge inspections, and technical applications. His early prototypes worked, but the market didn’t bite. Municipal agencies were wary of liability and industrial buyers didn’t want the novelty factor.1

For five years, JetLev failed to gain traction. Then came the pivot.

Li noticed something at boat shows and water sports expos: it wasn’t the technical audience leaning in. It was thrill-seekers, tourists, and extreme sports fans. People didn’t want a JetLev to inspect bridges—they wanted fun.

Li shifted his entire strategy:

  • Target Market Pivot: From industrial users to vacationers and entertainment venues

  • Distribution Pivot: Instead of selling units to governments or businesses, he leased JetLev packs to water resorts and adventure parks

  • Positioning Pivot: He reframed JetLev as the ultimate water thrill ride—not a tool

By 2011, JetLev had created a new category: water-powered flight experiences. Resorts from Dubai to Cancun began offering JetLev rides at premium prices, generating not just equipment sales but recurring revenue streams.

Pro Tip

Sometimes the original market isn’t ready or isn’t big enough. Pivoting to an emotional benefit—thrill and fun—turned JetLev into a success story.

Orabrush: A Dating-Sidekick, not a Dental Appliance

Dr. Bob Wagstaff invented a tongue scraper to combat bad breath—a real problem faced by anyone suffering with halitosis. He patented it. He spent $40,000 on a television infomercial that earned only about $4,000 in sales. He tried to get Orabrush into retail stores, but no one would give him shelf space. He tried to sell it on the internet but spent $2 for every $1 in sales. Like so many failed products, Dr. Bob’s Orabrush had an element of differentness. It even solved a problem. Until Orabrush sharpened its competitive angle, however, it did not connect with an audience.

Then came the pivot.

It took a groundbreaking YouTube campaign to sharpen the Orabrush angle. Instead of framing Orabrush as a sterile hygiene tool, a savvy student repositioned it as a dating essential—something that could save you from romantic rejection. On YouTube, he demonstrated the product by scraping the back of his tongue with a spoon and saying, “Let it dry and take a whiff; if it stinks, your breath stinks. And if your breath stinks, this is the only kind of spooning you’re going to be getting.”

With the clever repositioning, which played to an emotional leverage point, it clicked. More than 50 million YouTube views later, Orabrush has sold 2.5 million tongue scrapers and now is carried by many mass retailers, such as Target, CVS Pharmacy, Walgreens, and Amazon.

The clever pitchmen—the Harman Brothers—went on to help launch hits like Poo-Pourri, Squatty Potty, and Purple Mattresses.

References

Shackleton, L. (2011, November 15). The Orabrush story: How a Utah man used YouTube to build a multi-million dollar business. Official Google Blog. https://googleblog.blogspot.com/2011/11/orabrush-story-how-utah-man-used.html

Wired. (2012, May 22). As Seen on YouTube! Orabrush Reinvents the Infomercial. https://www.wired.com/2012/05/orabrush/

Berg, M. (2019, June 25). How a Twice-Bankrupt Entrepreneur Turned Poo-Pourri Toilet Spray Into a $240 Million Fortune. Forbes. https://www.forbes.com/sites/maddieberg/2019/06/25/how-a-twice-bankrupt-entrepreneur-turned-poo-pourri-toilet-spray-into-a-240-million-fortune/

Del Sol: When Vacation Magic Became a Business Model

Del Sol began humbly: selling casual clothing from a mall cart in the late 1990s. Their hook? A NASA-developed technology that made graphics on hats, T-shirts, sunglasses, and nail polish change color when exposed to sunlight.

At first, it was just a novelty. Fun, but easy to overlook.

Then came the game changer: Tourists wanted memorable souvenirs—not cheap trinkets. They wanted something distinctive and fun to bring home from vacations.

Del Sol’s team sharpened their competitive angle:

  • Need to Believe: Vacationers hated boring souvenirs. Del Sol offered “take-home magic”—shirts and accessories that literally changed before your eyes.

  • Reason to Believe: NASA’s color-change technology provided credibility and differentiation.

  • Dominate Situations: Del Sol pivoted from mall kiosks to cruise ship ports and resort towns—the perfect context for their products.

  • Quantifiable Support: Demonstrations sold the value. Seeing the color change in real time sealed the deal.

  • Unique Product Claim: “Color-changing apparel—the magic of your vacation captured in a gift.”

By repositioning, Del Sol grew to over 100 retail locations in vacation hotspots worldwide. Cruise lines and resorts became their primary partners, allowing for high-margin, low-competition selling.

Pro Tip

Del Sol sold more than clothing. They sold experiences. They sold memories. And they pivoted their business model to follow emotions, not product features.

References

Del Sol. (n.d.). About Us. Del Sol. https://www.delsol.com/about/about-us

Del Sol. (2011, August 23). King-of-Color-Change, Del Sol, Makes Inc. 500/5000 List for Third Year. GlobeNewswire. https://www.globenewswire.com/news-release/2011/08/23/454583/16707/en/King-of-Color-Change-Del-Sol-Makes-Inc-500-5000-List-for-Third-Year.htmlGlobeNewswire+1GlobeNewswire+1

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