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Logistics Management

Enhancing Competitiveness and Customer Value


Lisa Ellram
Miami University
Stanley E. Fawcett
University of Applied Sciences Upper Austria
Tom Goldsby
University of Tennessee
Christian Hofer
University of Arkansas
Dale Rogers
Arizona State University


Amydee M. Fawcett, Ph.D.
Kaden Comadena
Course Designer
Rachel Cottrell
Illustrations Designer


Brad Gessell
Software Engineer
David Hanks
Software Engineer
Tommy Groshong
Software Engineer


Lyndsie Albrecht
Editorial Assistant
Kjanela Fawcett
Content Editor
Nick Bahr
Content Editor
Teri Brandenburg, Ph.D.
Curriculum Director
Edition 3
(rev. 3464)

Logistics is all about meeting customers’ needs affordably. This textbook explains the role of logistics in global trade and development and provides examples of how companies have embraced logistics and applied supply chain concepts to win out over rivals in the market place. This text also explores how logistics adds value to the economy, to organizations, and to your life.

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