- Topic 3: Quality as Competitive Advantage
- 3.1 Learning Objectives
- 3.2 Introduction
- 3.3 Why Is Quality Important?
- 3.4 From Quality’s Beginning through TQM to Six Sigma
- 3.5 Quality Gurus
- 3.6 Tools: Quality Function Deployment
- 3.7 Conclusion
- 3.8 End-of-Topic Case: Applying Quality to a Smaller Company
- 3.9 Discussion and Practice
- 3.10 End-of-Topic Knowledge CheckThis is the current section.
3.10 End-of-Topic Knowledge Check
Take the following Knowledge Check.
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