- Chapter 1: Introduction to Supply Chain Management
- 1.1 Learning ObjectivesThis is the current section.
- 1.2 Introduction
- 1.3 Modern Operations Management: A Brief History
- 1.4 The Big Picture: Operations is a Transformation Process
- 1.5 Supply Chain Management
- 1.6 Service Operations
- 1.7 Tools: Environmental Scanning
- 1.8 Conclusion
- 1.9 End-of-Topic Case: SCM—Fad or Strategic Imperative?
- 1.10 Discussion & Practice
- 1.11 End-of-Topic Knowledge Check
1.1 Learning Objectives
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Define operations and supply chain management (OSCM) and describe its role in supporting a company's strategy as well as the firm's ability to meet customer needs.
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Identify some of the environmental and technological changes that have led to advances in operations and supply chain practices. Discuss how these have improved living standards.
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Identify and discuss the primary design and control decisions that determine how efficiently and effectively a firm's operations transform inputs into more highly valued outputs.
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Define supply chain management and discuss the anatomy of a supply chain.
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Identify key differences between service and manufacturing operations and explain how these differences influence decision making.
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Define environmental scanning and develop a basic SWOT (strengths, weaknesses, opportunities, and threats) analysis.