10.9 Discussion and Practice

Discuss the main elements of the Improve phase.

Discuss the process of generating change concepts.

Differentiate change concepts from change ideas.

Using your preferred browser and search engine, identify at least one simulation software that you can use in the Improve phase of a project if needed.

List the various means that you can leverage to generate change concepts.

Discuss how error-proofing can improve a process.

Describe the four error-proofing approaches.

Using your preferred browser and search engine, identify in the press a current organizational error that led to negative consequences. Discuss how error-proofing could have prevented the error and suggest a possible error-proofing solution.