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Lean Six Sigma - DEMO
Topic 11

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Topic 11: DMAIC—Control
11.1 Learning ObjectivesThis is the current section.
11.2 Introduction
11.3 Controlling the Process: The Big Picture
11.4 Activities of the Control Phase
11.5 Control Tollgate Review
11.6 Control Charts: The Lane Guidance System of Process Management
11.7 End-of-Topic Case: Taking a Rain Check on Rain Checks
11.8 Discussion and Practice
11.9 End-of-Topic Knowledge Check

11.1 Learning Objectives

A Venn diagram surrounded by a cycle of strategy leading to competitive environment, leading back to strategy. The diagram contains three circles: Operational Excellence, Implementation, and Lean Six Sigma Tools. Within the Lean Six Sigma Tools circle under DMAIC: Improve is “DMAIC: Control.”

Learning Objectives

Discuss the importance of process control.
Explain the purpose and steps of process control.
Define Poka-Yoke and it’s use in process control.
Discuss the importance of the control tollgate stage.

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