14.1 Learning Objectives

Identify and discuss the reasons why people often fail to follow through on continuous improvement initiatives.

Define the role of a pilot project, describe why you should use a pilot project, and discuss the pilot project implementation process.

Describe how Honda uses continuous improvement pilot projects to build skills across its supply base.

Be able to use project selection and evaluation models.

Explain the power of storytelling. Identify and discuss the elements of a sticky story.